Macalister Hotel Managed By The Ascott Limited

Staff made us felt welcome there and were extremely friendly. The were always eager to help too, they didnt have to help load our lugguage into the private hire but they went ahead and did so. Door greeters were almost there 24/7 to assist door opening so it makes us feel like royalty. The room was spacious and felt luxurious. Everything was very clean and the room smells great. Sheets didn't have unacceptable stains or holes. Pillow and bedding smelt fresh and were not dusty. Floor wasn't dusty nor slick, it was squeaky clean. Bath towels were also fresh, smells and feels great. Overall, it was want of the cleanest hotels I've stayed and everything smells so good. P.S of you see some drops of liquid on the floor, it is probably some sort of fragrance the hotel uses. It was surprising to see at first as it looks like they did not mop the floor.

It is strategically located beside a hawker center, with a good massage place and nice dim sum restaurant across the street. On the right, it’s near New Lane Food Street. The hotel room is comfortable and clean. Though it doesn’t offer breakfast, there are plenty of options nearby. The rooms are quiet and comfortable. The receptionist is very friendly, and the room service is prompt and efficient. There are plates and utensils available for takeout, which is especially helpful if you are traveling with kids and find it difficult to eat out. Overall, the hotel exceeded our expectations.

The location was great. It was walking distance to many eating places. The hotel was comfortable and staff were excellent. We requested for extra pillows and towels and were promptly delivered. We had a good customer experience. Kudos to all the staff.

Staff were very friendly and welcoming, making the stay a very pleasant one. The hotel furnishings seem rather new and modern, bed and interior of the room were as stated; it was spacious! Hotel also provided small toiletries and water bottles which were very good. I liked the fact that the room came with two tvs, a common area and a microwave -- it would make for a good room for a family or a group of friends travelling together. Shower was clean and the water was warm. Hotel location was good too, within walking distance from lots of food options and one could possibly even walk to the main Georgetown centre.

A nice, well appointed hotel in a gorgeous building. The staff was very polite and attentive. The room was clean and, although not very big, cosy and quite well sound-proofed. Very convenient that there are shops and cafes located in the same building.